When our family started Infinity Urns, we had one goal in mind: to help others navigate one of life’s most difficult moments with grace, dignity, and heartfelt support.
We’re a small, family-owned business with big compassion. And we believe that everyone deserves the chance to honour their loved one’s memory in a way that’s personal, affordable, and comforting.
Our Story
Our journey didn’t begin a boardroom, but around a kitchen table—just like many family conversations do. After experiencing the loss of a close loved one, we realized how confusing, overwhelming, and expensive it can be to make end-of-life arrangements especially when you’re already grieving. The funeral industry often feels rushed and impersonal at a time when families need space and understanding.
That’s when we decided to create Infinity Urns, an online shop that brings the same care we give to our own family, to yours offering high-quality urns, caskets, and memorial items — all thoughtfully selected, affordably priced, and delivered with genuine care.
We understand that every person is unique, and honouring their memory should be too. Whether you’re planning ahead or coping with a recent loss, we’re here to help you find something meaningful that reflects the life and legacy of your loved one.
What We Offer
Our unique collection features a wide range of:
- Cremation Urns – From traditional and classic designs to modern and artistic pieces, available in wood, ceramic, brass, biodegradable, and more.
- Caskets – Crafted from quality wood including oak and mahogany, suitable for all preferences and budgets.
- Personalised Memorial Items – Engraving and customisation services to create a tribute that truly reflects the individual and speaks from the heart.
- Pet Memorials – Because pets are family too, we offer urns and keepsakes specifically designed for beloved animal companions.
Why Families Choose Us
We know you have choices. Here’s what makes us different:
- Family-Owned and Operated: Is at the heart of what we do – every order is handled by someone who truly cares, not a faceless retailer or a large corporation. Each urn we pack, every email we answer, and every product we select is handled by someone who truly cares—because we’ve been through this too.
- Honest Pricing: Compassion shouldn’t come at a premium and as an online, family-run business, we’re able to keep our costs low without compromising on quality. We pass those savings directly to you meaning our products are fairly priced based on their quality and craftsmanship with no hidden costs.
- Personal Support: At Infinity Urns we know that behind every order is a story. That’s why we’re committed to offering personal, one-on-one support that’s thoughtful, patient, and deeply respectful. When you reach out to us, whether it’s with a question, a concern, or just to ask where to start you’re speaking directly with someone from our family, someone who understands that grief doesn’t follow a script and support shouldn’t either.
- Simple Online Experience: Our easy to navigate website makes it simple to find what you need, understand your options, and place your order with confidence. Our easy-to-navigate website allows you to browse and purchase from home, avoiding the discomfort of visiting multiple funeral homes. We offer discreet shipping and fast delivery to provide peace of mind during a challenging time.
Our Promise
We are more than just a store—we are a support system. Here’s what you can expect from us:
- Online and telephone support: Got a question, need a second opinion or want to ask about a customisation? You can reach out to us via phone or email at any point—and you’ll speak to someone from our family, not a robot or third party.
- Respectful Service: Every interaction is treated with the utmost compassion and confidentiality.
- Transparent Pricing: No hidden fees or confusing markups—just honest pricing and quality you can trust.
- Easy Online Experience: Our website is designed to be user-friendly, with detailed product descriptions and helpful guides to walk you through the process.
- Nationwide Delivery: Free, fast and secure, shipping to your home or funeral provider.
A Final Word from the Infinity Urns Family
At Infinity Urns, we know that every life is unique, and every memorial should reflect that. Whether you’re looking for a traditional urn, a modern design, or an eco-friendly option, we have something to suit every preference and budget.
Losing someone is hard—choosing how to remember them shouldn’t be. Explore our collection at infinityurns.co.uk or reach out to our caring team for personalised assistance at sales@infinityurns.co.uk or call us on 07732338517.
With heartfelt sympathy,
The Infinity Urns family